Shipping policy

Thank you for shopping with Paceora. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Shipping Destination

We currently ship only within the United States.

At this time, we do not offer international shipping.

Order Processing

  • Processing Time: 1–3 business days

  • Order Cut-Off Time: 5:00 PM (New York Time)

Orders placed before the daily cut-off time are submitted for processing on the same business day. Orders placed after the cut-off time, on weekends, or on holidays will begin processing on the next business day.

Processing time does not include transit time.

Shipping Time

After your order has been processed, the estimated delivery time is:

  • 5–11 business days

Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Shipping Cost

We offer Free Standard Shipping on all orders shipped within the United States.

There are no minimum purchase requirements to qualify for free standard shipping.

Shipping Carriers

Orders may be shipped using one of the following carriers, depending on the destination and availability:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Other qualified shipping partners

The shipping carrier for your order will be selected at our discretion to provide reliable delivery service.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow some time for the carrier to update the tracking status after the shipment has been dispatched.

Delivery Information

Please ensure that your shipping address is complete and accurate before placing your order.

Paceora is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Shipping Delays

While we work to ship every order within the stated timeframes, unexpected delays may occasionally occur due to:

  • Severe weather

  • Carrier service interruptions

  • High shipping volumes

  • Public holidays

  • Other circumstances beyond our reasonable control

If a significant delay affects your order, our customer support team will assist you whenever possible.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

To help us investigate and resolve the issue, please provide your order number along with any relevant photos or information regarding the shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Paceora

112 Plaza Dr
West Covina, CA 91790
United States

Email: support@paceora.shop

Phone: +1 661-235-3607

Customer support is available 24/7 via email.