Privacy policy

Paceora values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you use our website or place an order:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details and purchase history

  • Payment information required to complete your purchase

  • Device information, browser type, IP address, and browsing activity collected through cookies and similar technologies

Payments are securely processed through Shopify Payments. We do not store your full payment card details on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations, shipping updates, and other service-related communications

  • Improve our website, products, and customer experience

  • Detect and prevent fraudulent or unauthorized activity

  • Comply with legal obligations

  • Send marketing emails and promotional offers where permitted by applicable law

Email Marketing

If you provide your email address, we may send you promotional emails about our products, special offers, or store updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing communications, we may continue to send important order-related or account-related messages.

Cookies

Our website uses cookies and similar technologies to:

  • Operate and maintain the website

  • Improve website performance and user experience

  • Remember certain preferences

  • Support shipping-related functionality

  • Measure website traffic and usage

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

Analytics and Advertising

We use Google Analytics to understand how visitors use our website and to improve our services.

We also use the Meta Pixel to help measure advertising performance and improve the relevance of our marketing campaigns.

These third-party services may collect information in accordance with their own privacy policies.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Shopify and Shopify Payments

  • Payment processing providers

  • Shipping and delivery carriers

  • Website analytics providers

  • Marketing service providers

  • Government authorities or law enforcement when required by applicable law

These third parties receive only the information necessary to perform their services or comply with legal obligations.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we work to protect your information, no method of electronic transmission or storage can guarantee absolute security.

Your Privacy Choices

Subject to applicable law, you may contact us to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

We will respond to requests in accordance with applicable legal requirements.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational needs, or legal requirements. Any changes become effective when the updated Privacy Policy is published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Paceora

112 Plaza Dr
West Covina, CA 91790
United States

Email: support@paceora.shop

Phone: +1 661-235-3607

Customer support is available 24/7 via email.